PLANO, Texas, Dec. 24, 2017 /PRNewswire/ -- It is with deep sadness that we confirm that 37 Research Now SSI employees were lost in the fire that struck the NCCC mall in Davao City, Philippines, where the company employs 500 in its local call center operation. "This terrible tragedy has left us with heavy hearts. We offer our condolences and prayers to the families and loved ones of the victims," said Gary S. Laben, CEO of Research Now SSI. "Words cannot express how saddened we are. We are grateful for the courageous response of the first responders and others who rushed to the scene."
The company has arranged for counseling for its employees. In addition, it is helping to support funeral arrangements, and will create a fund for contributions to provide further assistance to the families of those who were lost. Details about the fund will be made available soon.